April, 2009

Defender Pro firewall access for XBOX 360 users

Friday, April 3, 2009

To fix the XBOX 360 connection issue, you would need to do the following:

1) Open the Security Console and click on Advanced Mode;

2) Go to the Firewall module -> Network tab; at the Network Configuration
table, select the “Trusted Local” option for the network that the XBOX 360/computer share.

3) In the same table, choose “Remote” for the Stealth column.

This should allow you access to your XBOX via your PC

Prompted to reboot and activate

Monday, April 13, 2009

If you were prompted to reboot your computer and you get and error message that your Defender Pro has expired, please choose to activate online, enter your License ID & password and follow the prompts to reactivate the program. (It appears the latest Microsoft update is triggering this, reactivating will clear this issue up).

When using Mozilla Firefox sometimes Defender Pro will recognize this Program as a game

Thursday, April 30, 2009

Open Defender Pro main menu (double click the D icon in the lower right hand corner by the clock)
Click on switch to Advanced View
Game Mode
Manage Games
If Firefox.exe (or any other internet browser) is listed in here as a game, uncheck the box.

How to set Defender Pro to auto scan and auto update

Thursday, April 30, 2009

The default is set to scan manually.

To set a schedule for scanning, please do the following:

Choose Advanced view
Click on Anti-virus
Click on Virus Scan Tab
Select the New Task button (bottom right of window)

For updates:

Choose Advanced view
Click on Update
Choose the Settings Tab
Look at Automatic update settings

How to disable cookie control

Thursday, April 30, 2009

Open Defender Pro
Advanced View
Privacy Control
Cookie tab
Uncheck Enable Cookie control

One reason you may have blocked internet, is when you installed Defender Pro 2009

Thursday, April 30, 2009

Once you click on your browsers for the first time, you are prompted twice with TCP and UDP prompts.
When you receive the Defender Pro Firewall Alert, click Allow.

If you hit block you will not have access to the internet.

You will also need to reset your Defender Pro Rules:

Double click the D icon in the lower right corner by your timeclock
Click Advanced
Choose Firewall
Click on the Rules tab at top of the screen
Choose Reset Rules at the bottom of the window.

If you continue to have issues with blocked internet sites, choose Advanced View, choose Anti Virus on the left and set the Anti Virus Protection Level slide bar to permissive.

Files Cannot be cleaned

Thursday, April 30, 2009

Defender-Pro Anti-Virus is more than likely detecting items called "Cookies" that are embedded in your Internet Browser (Internet Explorer or Mozilla Firefox) and will have to be removed manually.

CLEANING WEB COOKIES

Internet Explorer
Clean your Web cookies up by deleting them manually. To do that click on Start, Control panel, Network and Internet Connections, Internet Options. On the General tab click on the Settings for Delete browsing history, then click on view files. Delete everything in the Temp internet files.

Mozilla Firefox
Open up Mozilla Firefox and hit the following keys on your keyboard: CTRL, Shift, Delete This will bring up the Clear private data Window. Select Cookies and then hit the "Clear private data now" button.

If you would like to learn more about cookies please see the following:
http://en.wikipedia.org/wiki/HTTP_cookie.