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In certain circumstances, Defender Pro may need to be removed from
your computer.
The 2011 version and newer products, come with uninstall functions
that are located in:
C:Program FilesDefender Pro
The file is called DefenderProUninstallTool.exe
If yo...
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Defender Pro Tech Support can be reached by phone at the following
number:
1 877 887 3427
Support hours are Monday to Friday 8am to 5pm PST, and Weekends 9am to
4pm PST.
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SUPERAntiSpyware Free Edition is 100% Free and will detect and remove
thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers,
Hi-Jackers, and Worms.
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
[1]
L...
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For some computers the newest version of Defender Pro may be system
intensive and affect performance.
To correct this issue, you only need to open up Defender Pro, then
select the Settings panel. From there go to the Antivirus tab, and
switch Active Viru...
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When installing Defender-Pro it is important to make sure that your
Windows Service Pack is up to date, otherwise you will be unable to
install Defender Pro. For Windows XP this is Service Pack 3. For
Windows Vista this is Service Pack 2. For Windows 7 th...
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Windows Security Essentials can be removed safely and easily in just
a few easy steps.
First, open up your start menu, and go into the Control Panel.
Second, from the Control Panel you will need to locate the Programs
and Features or Add/Remove P...
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Recently, your Windows computer may have been prompted for an update
from Microsoft. This update may have contained Windows Security
Essentials. If so, you will need to remove Windows Security Essentials
or restore your computer to before the most recent ...
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From time to time Defender Pro will need to be renewed. When you are
renewing your subscription you will be given access to the newest
version of Defender Pro available.
Before you can install the latest version or a Defender Pro Renewal,
you will have t...
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Defender Pro is a security oriented program designed to protect your
computer. For that reason it should not be installed on a system that
is already infected by a Virus or piece of Malware as it would
compromise the security of the program.
To ensu...
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Often Antivirus software is installed on a computer and designed to
prevent any other program from having its own level of access.
If there is any other Antivirus software on your computer, it is
recommended that to prevent any issues with installation, ...
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The License ID and Password for Defender Pro are part of every product
purchase. Both online and in store purchases issue the password and
license ID for Defender Pro, but in different ways.
If you purchase in store, your license ID and password are loca...
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If the customer is using Internet Explorer and has a 64bit Windows,
open up 64bit IE (default is 32) and see if that fixes the issue. You
can do so by going to the start menu and typing 'Internet Explorer' in
the search area at the bottom. Internet Explor...
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To email Defender Pro Tech Support your issue simply send an email to
the following email address:
Support@defender-pro.com
These email support requests will be answered in the order they are
received and if follow up information is required the Tech wi...
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In certain circumstances, Defender Pro may not communicate correctly
with our server and this can sometimes cause premature expiration of
your license.
Please follow the steps below to resolve the issue you are
experiencing with premature expirations:
1...
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To speak to a live Tech Support agent through chat, simply go to the
website:
www.defender-pro.com
Then select the "Live Help" option to be connected to a technician.
Support hours are Monday to Friday 8am to 5pm PST, and Weekends 9am to
4pm PST.
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Each license ID from Defender Pro comes with a set number of
Activations.
15-in-1 comes with 5 activations. This means that you can activate it
on 5 separate computers or on one computer 5 times.
5-in-1 comes with 3 activations. This means that you can ...
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In rare occurrences, some clients may have trouble activating Defender
Pro. This can be for several reasons.
First be sure to check that you have correctly entered your license ID
and password. Make sure that the license ID and password are for the
corre...
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