Tue Nov 20, 2018 IMPORTANT NOTICE: We have received numerous phone calls and emails that Defender Pro has closed. This is ABSOLUTELY FALSE. Our attorneys are actively researching these complaints and we apologize for any confusion this may cause. If you do get this fraudulent call, hang up and call US back at 877-661-2977. Remember also to not believe the number on your Caller ID, as that can be faked. Thank you from the Defender Pro family.

Peace of Mind

The Defender Pro 100% Guarantee

The Defender Pro Guarantee

Your satisfaction with all of our products is our number one priority – we stand behind all of our products with one of the best guarantees in the industry.

Online Refund Policy

Our Refund Policy is designed to ensure you will be happy with any purchase you make from us. Within 30 days of purchase, if you are dissatisfied with our software for any reason you may contact us via email at support@defender-pro.com to request a full refund. Submitting your license, Customer or Invoice ID with your request will help to expedite the process.

Retail Refund Policy

For purchases made at retail you must mail a photocopy of the receipt and the CD that you purchased within 60 business days. Any returns with receipts marked beyond 10 days of the postmark will not be honoured. All retail refunds will be made in check form. No compensation will be made for postage or courier fees.

Return Address:

Software Returns
2490 Black Rock Turnpike, #357
Fairfield, CT
06825-2400