Peace of Mind

The Defender Pro 100% Guarantee

The Defender Pro Guarantee

Your satisfaction with all of our products is our number one priority – we stand behind all of our products with one of the best guarantees in the industry.

Online Refund Policy

Our Refund Policy is designed to ensure you will be happy with any purchase you make from us. Within 30 days of purchase, if you are dissatisfied with our software for any reason you may contact us via email at support@defender-pro.com to request a full refund. Submitting your license, Customer or Invoice ID with your request will help to expedite the process.

Retail Refund Policy

For purchases made at retail you must mail a photocopy of the receipt and the CD that you purchased within 60 business days. Any returns with receipts marked beyond 10 days of the postmark will not be honoured. All retail refunds will be made in check form. No compensation will be made for postage or courier fees.

Return Address:

Software Returns
2490 Black Rock Turnpike, #357
Fairfield, CT
06825-2400